![]() However, using a VPN is still an option and both Agents and the Console can access the DNA Server across a VPN. Remote control over the NetSupport DNA Gateway and changing port numbers Implementing and using the NetSupport DNA Gateway The following technical documents explain what the Gateway is and how this works in more detail: Refer to the the app Manager website for help configuring the Gateway).Ĥ) From the this app browse and find your Clients.ĥ) Select a Client and choose to View, Chat or send a Message.NetSupport offers the following products that work across a VPN:įor Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. Visit the the app Manager website for download instructions.ģ) Wirelessly connect your device to the same network as the client computers (or for anywhere access, install the free the app Gateway, designed to support this scenario. One-click send Ctrl+Alt+Delete for remote login or PC management.ġ) Install this free this app app on your Apple iOS device.Ģ) If you are new to the app Manager, you will need to download and install the the app Manager Client software on each of the computers that you want to remote control. Utilize unique security keys to ensure your copy of the app Manager is only accessible to your users. Use 64, 128 or 256-bit encryption for each session. Includes powerful compression to minimize data usage. Generate a full hardware inventory report for a remote device on demand. ![]() Ideal for alerting your users of impending server or email maintenance. Send a message to the remote user with an optional time-out facility. ![]() Toggle between ‘touch’ and ‘cursor/mouse pointer’ mode if more accuracy is required when controlling a remote Client machine.Īdjust color depth during remote control sessions from full color, to 256, 16 or just 2 colors when reading remote documents.Ĭonduct a text chat session with the remote user. View the remote PC using pinch, pan and zoom to highlight key screen information. Remote Control – Watch (view only), Share (both parties can view and interact) or Control (remote screen and keyboard are locked) any the app Manager-enabled remote PC. ‘Recently Connected’ list provides quick access to the most recently viewed Clients. See a list of previously connected Clients for instant ongoing connectivity. Thumbnail view of each connected Client device. PIN Connect feature allows a technician to instantly locate a user anywhere across the enterprise simply by both parties entering a unique PIN code. The this app provides full remote control, chat and message capabilities of any remote PC running an existing the app Manager Client (version 11.04 or later).īrowse your local network or an established the app Internet Gateway to find remote the app Manager Clients. The mobile Control allows a user to quickly search and connect to both local computers by either IP address or PC name, or to browse, connect and view remote computers utilizing the free the app Manager Internet Gateway component. The this app for iOS provides mobile remote control for existing the app Manager remote control users remotely from any iPad, iPhone or iPod.
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